Account

Terms and Conditions

1. IDENTIFICATION OF THE VENDOR

SALON SEPTIÈME PARIS, a “société par actions simplifiée à associé unique” (simplified joint stock company with sole shareholder) duly organized and existing under the laws of France, with a share capital of 100,000 euros, registered with the Trade and Companies Register of Paris under the no. 818 346 967, whose Intracommunity VAT number is FR 13818346967 and whose registered office is situated 13 Boulevard des Invalides 75007 Paris, France.

Tel : + 33 (0)1 45 33 32 08 Email : bonjour@salon-septieme.com

2. SCOPE AND ACCEPTANCE OF GENERAL TERMS OF SALE

 

The purchase of Products offered on the website www.salonseptiemeparis.com (hereafter the “Website”) is subject to these general terms of online sale (hereafter the “GTS”).

The access to the Site and the use of its content are made under the terms of use described below. By accessing and browsing the Site constitutes an unconditional acceptance of the following points from the part of the Internet User.

Salon Septième Paris products (hereafter the “Products”) are exclusively intended to be sold to end consumers, natural persons or end customers legal entities, excluding all resellers or intermediaries acting on behalf of resellers (hereafter the “Customers”). Consequently, the Customer represents that he/she/it is acting as end consumer and that he/she/it has no intention of reselling the Products for commercial purpose. Salon Septième Paris strives to provide the best of its ability, the accuracy and the update of the information published on this Site, and reserves the right to change the content at any time and without prior notice. However Salon Septième Paris cannot guarantee the correctness, the accuracy or the comprehensiveness of the information available on the Site.

This section is dedicated to the Salon Septième Paris protection policy of privacy and specifies the origin and the use of navigation information during visit on the Site by Internet Users and their rights. This policy is therefore important for the Internet Users, who wish to have a positive and confident experience on the Site and for Salon Septième Paris, that it wants to respond accurately and completely to questions on the consultation and the use of the Site as well as take into account theirs wishes.

Salon Septième Paris intellectual property right

The entire site and each of its components (such as registered brands, domain names, texts, web spaces, animation software, images, photographs, illustrations, packaging, patterns, logos, sounds and music) are the exclusive property of Salon Septième Paris or duly authorized third parties to exploit these elements, which is the only one authorized to operate the intellectual property rights thereto. None of the contents of the Site that is software, visual or sound may be used, reproduced, distributed or published in whole or in part without prior Salon Septième Paris written permission.

The creation of simple links or hyperlinks to the Site salonseptiemeparis.com is subject to Salon Septième Paris written prior consent, which can be revoked at any time.

Salon Septième Paris disclaims all liability (including editorial) concerning the access to the Site -and its comments- with an hyperlink to or from the Site.

3. TERMS OF THE ORDER

 

Any order placed on the Website shall imply express acceptance of the GTS and acceptance of the prices and Products available for sale on the Website.

3.1. Order process

The Customer who wants to place an order must comply with the following procedure:

1. Product choice: the Customer must select the Product that he/she/it would like to order.


2. Checking of the content of the Customer’s selection: the Customer checks the content of his/her/its /her/its basket whilst having the opportunity to delete the Products he/she/it has selected.


3. Identification: the Customer must complete the identification form made available to him/her/it and provide the requested information (mandatory information: title, surname, first name or corporate name, e-mail address, password, telephone number for the delivery).


4. Checking of the Customer’s order : the Customer checks the content of his/her/its /her/its order, the total price, the delivery and invoicing addresses while keeping the possibility of deleting a Product or modifying the invoicing or delivery address. The Customer confirms his/her/its /her/its method of delivery and payment. The Customer must confirm his/her/its /her/its acceptance of these GTS by checking the corresponding box. The validation of the order is only possible after having checked this box.


5. Order acknowledgement of receipt: the Customer receives an e-mail summing up the content of his/her/its /her/its order, namely: – His/her/its delivery and invoicing addresses – The number of his/her/its order – The order number – The date of the order – The list of Products ordered and their amount – The method of delivery

The Customer is advised to keep and print this document, which is official proof of his/her/its order. The order is then registered and processed by Salon Septième Paris which checks the availability of the Product(s) ordered. Any order placed implies acceptance of the prices and descriptions of the Products available for sale.

3.2 Confirmation of shipping of the order

 

The Customer receives an e-mail summarising the content of his/her/its order and confirming the dispatch of the same. The contract is deemed to have been concluded on the date on which this e-mail is sent.

3.3 Tracking of the order

 

A carrier tracking number the carrier is provided to the Customer when his/her/its order has been confirmed. If the Customer wants to obtain information concerning the progress of his/her/its order, he/she/it may log onto the website of the carrier chosen by Salon Septième Paris, e.g.: UPS, at the address www.ups.com, and follow the transport of his/her/its parcel live. The Customer furthermore receives information by e-mail concerning the different stages of the processing and preparation process of his/her/its order until it is shipped.

RETURN POLICY

Shipping, Customs and Returns are included in the price and will all be taken care of by Salon Septième.


You have 30days from the reception of your order to return your product(s). Returns outside this timeframe may be accepted at our discretion. To return your product please send us an email at:  bonjour@salonseptiemeparis.com

You can have an exchange, refund or refund in store credit

Please fill out the form sent to you by email. Once we receive the form, we will then send you an email with your return slip and instructions.

    1. EXCHANGE:

    You may exchange an item for another item of lesser, equal or greater value subject to the conditions below.We will send your new product within 10 days after receiving the shipment. You will not be charged with shipping fees. If you exchange an item for an item of lesser value: We will give you store credit with the difference. If you exchange an item for an item of greater value: You will be charge with the difference.

    2. REFUND:

    A full refund can be issued within 15 days following the return. Refund will only be issued if it follows the condition stated below. Refunds may only be issued in the same form as was utilised for payment.

    3. REFUND WITH STORE CREDIT:

    The full price of your order will be transferred into store credit. You will have a code to use them in our e-shop or in our Salon: 52 rue de Bourgogne 75007 Paris Your store Credit will be available for 1 year.

    4. CONDITIONS OF RETURN:

    4.1. Articles must be returned to us unused and with the original tags and labels. Merchandise that has been worn, used, altered or damaged will not be accepted. If these conditions are not met the article will be sent back to you.

    4.2. If a customer makes repeated returns in a short number of time, it will be at our discretion to refuse future orders.

    4.3. Faulty Goods:

    4.3.1. Goods are classified as faulty if they are not of satisfactory quality. Please note that items which are damaged or as a result of normal wear and tear; by accident; or through misuse will not be considered faulty.

    4.3.2. If your item is faulty when you receive it, you can return it for a refund within 30 days from the date you received it. If you have owned your item for longer than this, and certainly over 6 months, then please contact us at bonjour@salonseptiemeparis.com

    4.4. A product ordered on the Website that has been personalised cannot be returned for exchange or refund.